EKayiXR (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the EKayiXR mobile application (“App”).
By using the EKayiXR App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide our services effectively.
a. Personal Information
- Full Name
- Email Address or Mobile Number (for account identification and communication)
b. Location Information (Mandatory)
- Location data is collected only at the time of QR code scanning
- This helps us verify the scan location and prevent misuse or fraudulent activity
c. Address Information (Optional)
- Required only if you are eligible for and choose to receive a physical gift reward
- Used strictly for gift delivery purposes
d. Device & App Information
- Device type
- App version
- Basic usage logs (for security and performance improvement)
e. Camera Access
- Required to scan QR codes printed on physical products
- No photos or videos are stored or accessed beyond QR scanning
2. Purpose of Data Collection
We use your information for the following purposes:
- Product authentication via QR code scanning
- Reward and cashback eligibility verification
- Prevention of duplicate or fraudulent scans
- Gift delivery to your provided address
- Cashback withdrawal processing (after minimum eligibility)
- Improving app performance and user experience
- Compliance with legal and regulatory requirements
3. Data Sharing & Disclosure
We do not sell or rent your personal data to third parties.
Limited Data Sharing with Brands
- We share only aggregated and non-sensitive information with partnered brands
- Shared data includes:
- User name (non-contact)
- Zone / region (not precise location)
- This data helps brands understand regional consumer engagement trends
- No contact details, exact addresses, or personal identifiers are shared
4. Data Security
We take data security seriously.
- All user data is protected using 128-bit encryption
- Secure servers and restricted access protocols are used
- Regular security checks are conducted to prevent unauthorized access
Despite strong security measures, no digital system is 100% secure. However, we continuously work to protect your information.
5. Cashback & Rewards Policy Reference
- The EKayiXR app is free to use
- Users are not required to make any payment
- Cashback is withdrawable only after reaching a minimum threshold (e.g., ₹100)
- Gifts are shipped to the user-provided address
- Rewards are promotional and subject to change
(For detailed terms, please refer to the Reward & Cashback Policy – EKayiXR)
6. User Rights & Choices
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your account and associated data
7. Account Deletion & Data Removal
You can request account deletion by:
Once verified:
- Your account and personal data will be permanently deleted within 7–30 days
- Some data may be retained if required by law
8. Third-Party Services
We may use trusted third-party services for:
- Analytics
- Push notifications
- Cashback processing
These services are bound by confidentiality and data protection obligations.
9. Children’s Privacy
EKayiXR is not intended for use by children under the age of 13. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected within the app and on our official platform. Continued use of the app after updates means acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, contact us at: